PRIVACY POLICY
Basement 144 (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
Effective Date: 01.May.2025
1. Who we are?
Basement 144
144 Holloway Road London N7 8DD
Email: info@basement144.com
ICO Registration Number: ZB647498
2. What Data We Collect?
We may collect the following types of personal data:
a) Information You Provide:
- Name
- Email address
- Phone number
- Booking details and preferences
- Event preferences
- Payment information (processed securely via third-party platforms)
b) Information We Collect Automatically:
- IP address
- Browser type and version
- Device and usage information (via cookies or analytics tools)
3. How We Use Your Data?
We use your data to:
- Provide and manage our services
- Respond to enquiries and bookings
- Process payments
- Send updates or promotional content (with your consent)
- Improve our website and services
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual necessity: to provide our services
- Consent: for marketing communications
- Legitimate interest: to improve and secure our services
- Legal obligation: for tax or legal reporting
5. Marketing Communications
You will only receive marketing emails if you have opted in which is automatic when you make an enquiry. You can unsubscribe at any time via the link in our emails or by contacting us directly.
6. Sharing Your Data
We do not sell your data. We may share it with:
- Service providers (e.g., website hosting, payment processors, email marketing platforms)
- Legal authorities if required by law
- Event partners only with your consent
7. Cookies
We use cookies to improve your browsing experience and to analyse website usage.
You can manage cookie preferences via your browser settings or our cookie consent banner.
8. Data Retention
We retain personal data only as long as necessary:
- Booking and financial information: up to 6 years (for tax and legal purposes)
- Enquiry and marketing information: until you unsubscribe or request deletion
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the ICO (Information Commissioner’s Office)
10. Security
We take all reasonable technical and organisational measures to protect your data from loss, misuse or unauthorised access.
11. International Transfers
We do not transfer your personal data outside the UK unless to trusted service providers who ensure an adequate level of protection.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have questions about this policy or your data, please contact: